Hiring a sourcing agent as your Chinese sourcing partner can make things easy if you decide to import goods from China. But you need to learn how to work them, for making sure your procurement business can be more smoother. Here are four tips to help importer obtain quality products from China, especially to the new importers who are the first time to outsource parts or products from China market.
4 tips to work with your Chinese sourcing partner
Tip 1: Know Each Other Before Paying Any Money to China, Both Partners and Suppliers
Make something as a rule before working with a sourcing partner in China. Business license number or scanned copy, contact person, and company introduction are important documents, make sure you have them on hand before going forward.
- Contact information(Contact person, Email, Phone, Fax, and Address).
- Business license scanned copy.
- Company profile(Documents, Website, and Product Catalog).
If you are looking for a strategic supplier in China, you also need to audit the supplier before sending any money to China. (You can hire third-party company to audit it if you can’t visit in person.)
Tip 2: Mare Sure You Can Contact the Right Person at Any Time
In China, a technical engineer will never be involved in sourcing or market. So, please make sure you can find the right person for different communication. But, the sales manager is one of the most important person when having issue. He/Her can help you to solve any question(He should communicate with other colleague or introduce to you if you need.).
Purchase order should not send to unrelated people, such as R&D team, Engineers and Quality inspectors. Because the price the most business secret in the company. Some sales are unreliable, black box operation are very often in some Chinese company. The sales may produce you product in other small factory but sell to you in the current company’s name.
A reliable company should have a normal email system, such as the Domain mail. It is a untrustworthy company who use a 126, 163, or qq mail. The sales who uses the mail like that will bring you to another company if leave the current company.
So, please CC the order to the owner or manager when placing an order. Make sure your order can reach the owner’s inbox if the order was placed to your Chinese purchasing partner.
Tip 3: Ask Your Chinese Sourcing Partner for Quality Control Report Before Delivering
Reliable China sourcing partner should provide quality control service to help you get good quality products from China. Their QC team inspects the products before shipping.
- They should report to you and stop supplier to ship it to you until the issue was solved if the quality issue happened when checking.
- A good partner should also can help you solve payment issue when you are in trouble, such as invoice issue.(We are not talking about pay for customer)
Tip 4: Pay Attention to the Quality of Service if You are Looking for a Strategic Partner
Quality of service is one of the most important factors to keep you have a long-term cooperative relationship. A sourcing services company has the responsibility to do all its work, because it should be a fair deal that customers will or have pay service charge to them. A good sourcing partner not only can export products from real manufacturer to customer, but also should can provide good services. For example, your Chinese sourcing partner should handle any quality issue and take action to make sure it does not happen again.